Privacy Policy

Effective Date: April 2025

PlanetFab Studio LLC (“PlanetFab,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit planetfab.com, how we use it, and what choices you have. By using this website, you agree to the practices described below.

1. Who We Are

PlanetFab Studio LLC is a branding and creative design studio based in New York City. Our website is operated for informational and business development purposes. We do not sell products directly through this site.

PlanetFab Studio LLC
321 East 43rd Street, Suite 1B
New York, NY 10017
studio@planetfab.com
+1.212.490.5838

2. Information We Collect

We collect information in the following ways:

Information you provide directly: When you fill out a contact form, book a call, or subscribe to our newsletter, you may provide personal information such as your name, email address, phone number, and company name. We only collect what is necessary to respond to your inquiry or deliver the service you requested.

Information collected automatically: When you visit our website, certain technical data is collected automatically, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on the site. This data is collected through cookies and analytics tools and is used in aggregate form to understand how visitors use our site.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and service requests
• Schedule and manage calls or consultations
• Send our newsletter and studio updates to subscribers who have opted in
• Analyze website traffic and improve the performance and content of our site
• Comply with legal obligations

We do not sell, rent, trade, or otherwise share your personal information with any third party, for any purpose, under any circumstances.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Cookies are small text files stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies: Required for the basic functionality of the site, such as page navigation and form submission.
• Analytics cookies: Used to understand how visitors interact with our site, including which pages are visited most often. This data is collected in aggregate and does not identify individual users.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some areas of this site. For more details on how we use cookies, please see our Cookie Policy.

5. Third-Party Services

We use a limited number of trusted third-party services to operate this website. These may include:

• Mailchimp: Used exclusively to manage our newsletter subscription list and send studio communications to subscribers who have opted in. Subscribers’ names and email addresses are stored on Mailchimp’s platform. You can review Mailchimp’s privacy practices at mailchimp.com/legal/privacy.
• Google Analytics: Used to collect anonymized data about site traffic and visitor behavior. Google’s data practices are governed by their own privacy policy, available at policies.google.com/privacy.
• Hello Bonsai: Used to manage contact form submissions and talent pipeline applications from prospective career candidates. Information submitted through these forms is stored securely within Hello Bonsai’s platform and used solely to evaluate inquiries and applications. You can review Hello Bonsai’s privacy practices at hellobonsai.com/privacy.
• RB2B: Used to identify and analyze website visitor activity for business development purposes. RB2B may process certain technical data about visitors, such as IP addresses and browsing behavior, in accordance with their own privacy policy. You can review RB2B’s privacy practices at rb2b.com/privacy-policy.

We only work with third-party services that maintain appropriate data protection standards. We do not sell, rent, share, or otherwise disclose your personal information to any third party for commercial or marketing purposes, under any circumstances.

6. Newsletter Subscriptions

If you choose to subscribe to our newsletter, we will use your email address to send you studio updates, creative insights, and occasional announcements. You can unsubscribe at any time by clicking the unsubscribe link included in every email we send. Once unsubscribed, your information will be removed from our active mailing list.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Contact form submissions are retained for a reasonable period to allow us to follow up on your inquiry. Newsletter subscriber data is retained until you unsubscribe.

8. Your Rights

Depending on where you are located, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to certain exceptions
• Opt out of receiving marketing communications at any time
• Request that we restrict the processing of your data in certain circumstances

To exercise any of these rights, please contact us at studio@planetfab.com.
We will respond to your request within a reasonable timeframe.

9. Children’s Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will take prompt steps to delete it.

10. Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to planetfab.com. We are not responsible for the privacy practices of any external sites and encourage you to review their policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of the site following any changes constitutes your acceptance of the updated policy.

12. Contact

If you have any questions, concerns, or requests relating to this Privacy Policy, please reach out to us:

PlanetFab Studio LLC
321 East 43rd Street, Suite 1B
New York, NY 10017
studio@planetfab.com
+1.212.490.5838